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SPM Overview
One platform for enterprise automation
Break down silos and gain visibility across the enterprise, equipping business leaders with the information they need to make decisions and meet goals quickly. Unify data and workflows on the Now Platform®, a single system of action for the enterprise.
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Featured apps and capabilities for Strategic Portfolio Management
SPM groups key applications and capabilities into packages that can scale with you as your needs change.
Now Assist for SPM
Break down barriers with generative AI to deliver customer value quickly.
Strategic Planning
Connect strategy to execution with end-to-end planning in a single workspace.
Scenario Planning
Simulate and compare investment scenarios to align your portfolio with your business strategy.
Investment Funding
Manage funds based on business needs and your organization’s strategic objectives.
Agile Development
Manage scrum or development work throughout the lifecycle from a unified backlog of tasks.
Scaled Agile Framework (SAFe)
Align Agile software and product development efforts for speed and efficiency.
Project Portfolio Management
Gain visibility into traditional, agile, and hybrid work to optimize portfolios.
Demand Management
Capture, assess, and manage demands from the business in one location.
Collaborative Work Management
Empower teams and simplify work with a hub for planning, visualization, and collaboration.
Resource Management
See staff availability, allocation, and capacities for all work tracked in ServiceNow.
Innovation Management
Capture new ideas from across your organization in a single location.
Digital Portfolio Management
Make informed decisions with a unified view of services, products, and apps.
Release Management
Plan, design, build, configure, and test hardware and software and software releases with precision.
Predictive Intelligence
Simplify and accelerate everyday work with built-in machine learning.
Virtual Agent
Resolve issues fast with an intelligent chatbot that understands simple, human language.
Process Mining
Improve outcomes by optimizing process flows to streamline work.
Performance Analytics
Anticipate trends, prioritize resources, and continuously improve with real-time analytics.
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Do more with Strategic Portfolio Management
Combine Strategic Portfolio Management with other products and apps to create a powerhouse technology platform. Differentiate your business with the secure and resilient technology delivery.
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
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"ServiceNow brings state-of-the-art functionality to project management. The platform approach will make it easier to leverage meaningful data."
Christian Dietrich
VP, Global Project Services, T-Systems
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Explore further
Dive into overview articles on a variety of topics related to Strategic Portfolio Management.
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What is strategic portfolio management?
What is Project Portfolio Management (PPM)?
What is digital transformation?
What is generative AI?
What is innovation management?
What is resource management?
What is Agile portfolio management?
What is the difference between Agile vs. Waterfall?
What is SAFe (Scaled Agile Framework)?
What is IT automation?
What is hybrid project management?
What is the difference between ServiceNow and Jira?
Benefits
Benefits
Align your entire organization to deliver the outcomes that matter with Strategic Portfolio Management.
Roadmap your strategy
Build clearly defined, continuously adaptable plans. Visualize strategies and targets, know whether you’re meeting objectives, and make decisions with confidence.
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Manage Your Portfolio
Align work to strategy
Respond quickly when changes are needed. Enable planners to identify, prioritize, and schedule the right work while aligning teams, driving efficiency, and staying on strategy.
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Plan Scenarios
Deliver value fast
Enable teams to work in the way they can be most effective, in Agile, traditional, or hybrid methodologies, while staying aligned to strategic goals.
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World of Work
The rise of hybrid work delivery
High-performing organizations prioritize flexible work delivery.
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Drive business agility and resilience
Find out how organizations achieve high performance across strategic initiatives with hybrid delivery model.
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Boost innovation and achieve superior outcomes
Increase efficiency and drive sustainable growth with hybrid project delivery. Customize your approach to each project’s needs.
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Platform
Built on the Now Platform®
SPM includes AI-powered platform capabilities so you can plan, deliver, and track value across different methodologies. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow
Now Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Intelligent automation
Work smarter and make better business decisions. Supercharge your workflows with machine learning and AI-powered experiences.
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Single data model
Connect your digital products and trust your data. Use Configuration Management Database to eliminate information silos, with just one data source for your enterprise.
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Intelligent chatbot
Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
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Security lives at the center of all we do
Data security is critical to your business. The Now Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Certified integrations
Strategic Portfolio Management seamlessly integrates with a variety of products, software, and productivity tools.
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Streamline your workflows with automated exports directly into MS PowerPoint and eliminate time-consuming manual tasks.
Integrate Jira with ServiceNow Agile Development to enable bidirectional synchronization of records between the two applications.
Orchestrate the entire software development lifecycle, from concept to launch, through comprehensive DevOps integration.
Enable project actions such as move project, apply a template, import project, and export project.
Get instant project updates and work together seamlessly with teams to accelerate outcomes.
Accelerate project delivery with automated status updates and real-time team communication.
Users
Role-based apps for SPM
Add continuous value to the business, no matter what hat you wear. Find ways to build agility for planning, use resources more efficiently, and improve collaboration across the organization.
CXO
Gain the real-time, end-to-end visibility to understand business needs in the context of strategy. Get insight into the relationship between initiatives, investments, dependencies, and actual work to consistently align assets to strategic priorities and achieve successful business outcomes.
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Strategic Planning
Capture strategies and targets to fully understand if they are meeting strategic objectives.
Performance Analytics
Help to ensure that teams are focused on the highest-impact work to improve efficiency and staff productivity.
Scenario Planning
Compare scenarios for cost, benefit, strategic alignment, and resource allocation. Perform what-if analysis as strategy and priorities shift.
Director, portfolio management office
Take charge of multiple organizational priorities for increased visibility and informed funding and resource alignment across the portfolio. Deliver superior outcomes based on data-driven business decisions.
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Process Mining
View process performance across the portfolio to identify areas that would benefit from automation.
Innovation Management
Gather and manage all innovation ideas in one place. Prioritize new ideas to align with ongoing work.
Demand Management
Centralize strategic requests from the business to IT and automate the investment decision process.
Agile leader
Steer your organization’s Agile transformation, identifying opportunities to improve business performance through greater agility and automation. Align Agile practices and processes to strategic priorities and consistently enable faster, more efficient business outcomes.
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Agile Development
Simplify execution so teams can deliver products and services faster.
Scaled Agile Framework (SAFe)
Use Agile concepts to improve delivery of business outcomes and scale agility at the enterprise level.
Process Mining
Get deep insight into processes to uncover inefficiencies and remove roadblocks.
Project manager
Strengthen the connection between the work your team does, leadership priorities, and organizational initiatives. Empower your team to deliver optimal value quickly and efficiently no matter how often things change.
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Project Portfolio Management
Manage and track timelines, budget, and resources from a single intuitive interface.
Resource Management
Get a consolidated view of staff capacity and resource allocations for any task or need.
Agile Development
Deliver using the work methodology best suited to the team and project, whether it's Agile, traditional, or hybrid.
Pricing
Choose a Package
Get the tools you need most with the SPM package that meets your business needs and goals.
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Package options
Choose from one of two Strategic Portfolio Management packages. Scroll down to see a sample of the apps and capabilities that make up each package.
Standard
For businesses driving initiatives with traditional methods that align to strategy and goals.
Project Portfolio Management
Innovation Management
Demand Management
Resource Management
Release Management
Digital Portfolio Management
Portfolio Planning
Financial Planning
Performance Analytics
Professional
For businesses seeking to manage initiatives end-to-end, aligning them with strategy based on Agile or hybrid methods.
Test Management
Scaled Agile Framework (SAFe)
Investment Funding
Agile Development¹
Predictive Intelligence
Virtual Agent
Project Portfolio Management
Innovation Management
Demand Management
Resource Management
Release Management
Digital Portfolio Management
Portfolio Planning
Financial Planning
Performance Analytics
1 Available to license separately as part of the Agile Team package.
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Use our interactive calculator to project the value your organization can achieve from a ServiceNow solution. Envision the solution’s impact and estimate potential savings you could realize for your company.
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Accelerate time to value
See how you can get SPM up and running faster with one of our ServiceNow Impact packages. Our experts and services help you innovate and achieve business outcomes quickly and boost team skills to meet the demands of today’s economic landscape.
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Resources
Read Guide
Discover the 3 steps to drive strategic outcomes across the enterprise.
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Learn how Strategic Portfolio Management helps your business respond to rapidly changing customer needs.
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The Now Platform® connects people, functions, and systems across your business. Check out the latest apps and capabilities.
Featured resources
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ANALYST REPORT
The Economic Impact of SPM
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Ebooks
Turbocharge Your Project Management Office
Get the Greatest ROI from Your Strategic Initiatives
Traditional or Agile Alone Won’t Cut It: Why You Need a Hybrid Approach
Data Sheets
Demand Management
Resource Management
Hybrid Management
Solution Briefs
SPM: Translate Strategy into Business Value Outcomes
Strategic Planning
Align Technology Investments Across the Enterprise
What the industry experts are saying
Find out why we’re a leader in the Gartner Magic Quadrant for Enterprise Agile Planning Tools.
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Discover Business Value
Look who’s winning with ServiceNow
See how other companies align their organization to deliver outcomes that matter.
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Argonne National Laboratory centralizes operational service to improve science needs.
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Fujitsu standardizes IT operations for greater agility.
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UNC Health uses digital workflows to integrate multiple complex systems.
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Syntax reduces customer escalations by 90%.
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Talk to an expert
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