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Automate finance and supply chain Align teams, data, and processes on a single platform. Get more out of existing systems with less effort. Watch Video Get Analyst Report
Finance and Supply Chain Contact Sales Solutions Products Platform Customers FAQ
Cut costs and deliver innovation? Say YES to both. Create a centralized workspace to simplify finance and supply chain work. Automate what is manual, replace what is ineffective, and reduce technical debt to zero.
Featured products Modernize ERP-centric processes like source-to-pay with purposely designed workflows built on a single system of action. Achieve strategic business goals with recommended products from the ServiceNow portfolio. See More Products Sourcing and Procurement Operations Automate and simplify end-to-end processes and meet stakeholder needs across your entire procurement ecosystem. Learn More Supplier Lifecycle Operations Streamline supplier collaboration with a unified digital experience. Raise transparency and reduce frustration with one system of action. Learn More Accounts Payable Operations Unify, simplify, and accelerate on one platform. Confidently and accurately pay suppliers and cash in on early payment discounts.
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Automation Engine Automate with AI so employees can focus on high value work. Integrate modern and legacy systems, eliminating technical debt. Learn More
 WHY SERVICENOW? The power of the Now Platform® The Now Platform, purpose-built with finance and supply chain capabilities, brings together everything you need to drive seamless service experiences. This curated list is recommended as part of your customized solution. Explore Platform Virtual Agent Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language. Performance Analytics Anticipate trends, prioritize resources, and continuously improve with real-time analvtics. Employee Center Provide a single, unified portal for service delivery across the enterprise. Service Catalog Improve self-service by offering products and services through a modern, user-friendly storefront. Now Mobile Find answers, get help, and make requests across departments from a single, native mobile app. Knowledge Management Improve business efficiency with easy knowledge sharing and collaboration. Service Portal Design a self-service user experience with a responsive portal interface. Native Intelligence Give evervone in your organization the info they need to make smarter decisions and improve business processes. Generative AI Empower everyone with Now Assist and accelerate productivity across the enterprise.
Dropbox cuts its procurement cycle by 50% and counting Dropbox was able to redesign their entire source to pay approach and create an automated end-to-end system of action - from front-end intake to backend orchestration Read Story
FAQ Expand All Collapse All What differentiates ERP systems from finance and supply chain workflows?
Traditional ERP systems perform transactions (e.g., processing POs) with high scale and throughput. They encode key business process steps in ones and zeros. But, they've never accommodated the manual activities finance and supply chain departments perform processing in-between transactions: emails, pivot tables, sticky notes, and other inefficient work processes. See how we bring the power of workflow automation to ERP-centric processes.
Is ServiceNow building a new ERP system?
No. ServiceNow has always been a platform that connects people, processes, data, and systems—including systems of record like ERP. We're taking the same model and applying it to finance and supply chain departments. We partner with industry leaders who optimize our APIs to integrate their apps with ServiceNow. Learn more about our APIs.
Can I use ServiceNow to modernize my ERP system?
Absolutely. ERP modernization has become a strategic topic across IT in the last couple of years. While many companies are transforming Source-to-Pay with Finance and Supply Chain Workflows, others are using App Engine and Automation Engine to reduce technical debt in their ERP landscapes by eliminating custom code and manual integrations.
Should I use Finance and Supply Chain Workflows together with a modern ERP system?
Yes! We're happy to partner with other industry players to help companies transform the way work is done through the finance and supply chain departments. Speak to an expert to learn more.
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