Search across ServiceNow
By Workflow
Put AI to work for people
Put AI to work for people
Bring AI to every corner of your business with the Now Platform. Empower your teams with AI today.
Partner information
Partner information
Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business.
K24 nav image
Knowledge is waiting for you
Discover the sessions, keynotes, and insight to strengthen your company's digital transformation strategies.
Grow your skills and RiseUp with ServiceNow
Rise up and join the digital revolution. Help fill the need for people with ServiceNow expertise.
Business Continuity Management Plan, exercise, and recover from disasters effectively with a robust integrated risk management program. See Brief Watch Video
Business Continuity Management (BCM) Contact Sales Benefits Features Resources How to Buy Related Apps
Benefits of Business Continuity Management Avoid surprises Prioritize critical functions, find key dependencies, and create plans to protect vital assets. Create plans that work Identify and close gaps in continuity plans by performing tabletop and other plan exercises. Recover more quickly Reduce crisis impact with plans, including secondary site definitions and predefined runbooks. Make fast, informed decisions Understand dependencies and set recovery time and point objectives to prioritize critical risk.
Features of Business Continuity Management Business impact analysis Find and prioritize business services to produce recovery time and point objectives (RTO and RPO). Continuity planning Scope plans to ensure personnel and assets are protected and functioning quickly after a disaster. Recovery plan exercising Practice plans during normal operations to ensure they’re up to date and accurate. Crisis management Activate continuity plans and monitor ongoing completion of recovery tasks during a crisis event.
Additional features Common data application Use CMDB data to monitor against risk tolerance and automatically inform business impact analysis. Gap identification Find recovery gaps between key elements when analyzing business impact or mapping CMDB dependencies. Scenario analysis Conduct a range of disaster scenarios and test the steps your business can take to return to normal.
Resources See All Resources Videos Building Better Business Continuity Plans with ServiceNow® Execute a Better BIA with ServiceNow Business Continuity Management Manage Recovery with ServiceNow Business Continuity Management Plan for Disaster Recovery with Business Continuity Management Ebooks 4 Steps to Manage Risk & Resilience in Real-time Proactively Prepare for and Respond Faster to Business Disruptions and Disasters 6 Ways to Recession-Proof your Business with ServiceNow Risk Products Time Matters: Proactively Prepare for and Respond Faster to Business Disruptions and Disasters Case Studies Aegon: How Do You Cope with Two Disasters at Once? Danske Bank Unlocks Value and Spurs Innovation with ServiceNow Solution Briefs Business Continuity Management Addressing Operational Risk with GRC Operational Resilience Management A Single View of Operational Resilience
How to get Business Continuity Management Business Continuity Management is available with Governance, Risk, and Compliance. Manage risk and resilience in real time. Get Product Info View Demo
You might also be interested in… Operational Resilience Management Gain real-time visibility into the resilience of your technology, people, processes, and facilities. Third-party Risk Management Reduce third-party risk and improve organizational resilience and compliance. Security Incident Response Rapidly respond to evolving threats, and bridge the gap between security and IT. Vulnerability Response Align business context with risk and threat intelligence for faster response.
Dig deeper into Business Continuity Management View Docs Visit Community Get Developer Resources Start Learning Achieve Success
Talk to an expert Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Get Started
Contact Demo