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Remove friction, reinvent service, and transform experiences Exceed expectations for speed and convenience with AI-driven self-service and agent productivity tools. Automate processes across departments and reduce the cost to serve.  Watch Video (2:03) Read Ebook
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Featured products Achieve your strategic business goals with offerings from the ServiceNow portfolio. Customer Service Management Leverage AI to accelerate self-service and proactively identify issues. Empower agents to handle requests and solve issues faster.  Learn More Field Service Management Deliver exceptional service with a mobile-enabled solution. Connect teams, cut costs, and respond quickly. Learn More Sales and Order Management Seamlessly manage opportunities, configure and price quotes, and capture and fulfill orders. Service customers all on one platform. Learn More Automation Engine Automate and connect anything to ServiceNow. Unify your approach to hyperautomation with API integration and robotic process automation. Learn More App Engine Empower developers and builders of all skill levels to create low-code workflow apps fast. Learn More Load More
Driving innovation at Siemens Healthineers See how Siemens Healthineers and ServiceNow partnered to create a modern, connected service experience. Read Story Watch Video
Seamless order management improves service and delivery Discover how Kraft-Heinz manages orders with minimal manual touch and maximum customer satisfaction. Read Story Watch Video
Delivering modern digital services in South Dakota Explore how South Dakota created a modern experience with ServiceNow Customer Service Management and ITSM. Read Story Watch Video
Transformational shared services at Coca-Cola European Partners Learn how Coca-Cola European Partners built a smart portal with ServiceNow Customer Service Management plus AI and machine learning. Read Story Watch Video
Xerox embraces innovation to transform service delivery for customers See how Xerox unified the service experience with ServiceNow Customer Service Management and Field Service Management plus AI and augmented reality (AR). Read Story Watch Video
The AI platform for business transformation Put AI to work today with a trusted AI and data platform, purpose built for work, and actionable in every corner of your business.  Explore AI Generative AI Turn on pre-built AI with Now Assist for agents, employees, customers, and developers. Intelligent chatbot Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
Process mining Enable fast, data-driven improvements with process mining.
Now Platform Deploy AI built directly into a single, trusted enterprise platform. 
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