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Integration Hub Overview
Integrate your data on a single intelligent platform
Connect workflows quickly, easily, and securely with any modern API-enabled system.
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Featured apps and capabilities for Integration Hub
Integration Hub utilizes key applications and capabilities that can scale with you as your needs change.
Out-of-the-Box Spokes
Integrate data and automate thousands of actions in critical business systems.
Packaged Integration Solutions
Reduce IT ticket volume with out-of-the-box automation.
Spoke Generator
Build spokes fast with no code, powered by OpenAPI specifications.
Flow Templates
Speed automation development using starter flows with built-in integrations.
Stream Connect for Apache Kafka
Connect your Kafka environment to ServiceNow workflows at scale.
Remote Tables
View and manipulate external data for temporary use without importing or storing it.
Custom Spokes
Create powerful custom integrations for any use case.
Connections Dashboard
Connect in minutes and simplify credential management through a single dashboard.
Rest API Trigger
Start a flow from an inbound API call or webhook, without writing any code.
Integration Hub Import
Simplify the process of importing and mapping large data sets.
Do more with Integration Hub
Combine Integration Hub with other products and apps to create a powerhouse technology platform. Connect systems across the enterprise and automate mundane tasks so your teams can do the work they love.
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Put AI to work for people
Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action.
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“Latitude leverages ServiceNow Integration Hub to automate workflows between ServiceNow ITSM, Workday, and Microsoft Active Directory with up to 60 supportive systems. It can now quickly process HR requests."
Erhan Stephenson
Head of Enterprise Service Management, Latitude
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FAQs
Dive into FAQs related to Integration Hub.
Learn About ServiceNow
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What is an API integration?
What is hyperautomation?
What is low code?
What is no code?
What is generative AI?
What is the difference between ServiceNow and Jira?
Benefits
Benefits
Connect any modern system to your ServiceNow workflow with Integration Hub.
Accelerate time to value
Connect ServiceNow workflows to hundreds of critical business systems in minutes with out-of-the-box spokes.
Get Spokes
Reduce integration costs and complexity
Eliminate the need for specialized integration resources. ServiceNow builds and maintains spokes, flow templates, and solutions and certifies them for Now Platform releases.
Build custom integrations
Create reusable custom spokes for differentiated use cases, with integration steps for REST, SOAP, JDBC, JSON, and more.
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Platform
Built on the Now Platform
Integration Hub includes AI-powered platform capabilities so you can quickly connect workflows to critical business systems and simplify cross-enterprise automation. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow
Now Platform® is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward.
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Intelligent automation
Work smarter and make better business decisions. Supercharge your workflows with machine learning and AI-powered experiences.
Discover AI
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Single Data Model
Say goodbye to manual data inputs, redundancy, and siloed tasks. Eliminate information silos with one data source for your enterprise.
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Automated business processes
Connect teams with end-to-end digital workflows. Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface.
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Security lives at the center of all we do
Data security is critical to your business. The Now Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe.
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Users
Role-based apps for Integration Hub
Add continuous value to the business, no matter what hat you wear. Find cost reductions and efficiencies across your organization while you promote innovation.
Platform owner
Accelerate delivery of new ServiceNow requests that require connectivity to modern systems. Maximize ServiceNow platform value by lowering cost of ownership with embedded integration.
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Out-of-the-box Spokes
Connect any systems, apps, and data with Integration Hub.
Packaged Integration Solutions
Reduce IT ticket volume with out-of-the-box automation.
Flow Templates
Speed automation development using starter flows with built-in integrations.
Head of Integration
Address strategic initiatives that maximize IT impact by freeing up specialized integration resources. Lower integration costs and risk with embedded tools built, maintained, and upgraded by ServiceNow.
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Connections Dashboard
Simplify credential management through a single dashboard.
Integration Hub Import
Streamline the process of importing and mapping large data sets.
Out-of-the-box Spokes
Integrate data and automate thousands of actions in critical business systems.
Integration Developers
Connect external systems to ServiceNow workflows quickly using native, intuitive tools.
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Remote Tables
View and manipulate external data for temporary use without importing or storing it.
Spoke Generator
uild spokes fast with no code, powered by OpenAPI specifications.
EST API Trigger
Start a flow from an inbound API call or webhook, without writing any code.
Pricing
Choose a Package
Get the tools you need most with the Integration Hub package that meets your business needs and goals.
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Package options
Choose from one of the Integration Hub packages. Scroll down to see a sample of the apps and capabilities that make up each package.
Integration Hub Starter
For organizations looking to begin connecting data and systems to the Now platform.
Integration Hub
Starter Spokes
Integration Hub Professional
For organizations looking for access to all pre-built spokes and the ability to build custom spokes.
Integration Hub
All Spokes & Templates
Build Your Own Custom Spokes
Orchestration
Discover the business value
Use our interactive calculator to project the value your organization can achieve from a ServiceNow solution. Envision the solution’s impact and estimate potential savings you could realize for your company.
Calculate Value
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Accelerate time to value
See how you can get Integration Hub up and running faster with one of our ServiceNow Impact packages. Our experts and services help you achieve business outcomes fast, boost team skills, and innovate quickly to meet the demands of today’s economic landscape.
Reach ROI Fast
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Resources
CTA Primary
CTA Secondary
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Find out how to accelerate time to value, reduce cost, and deliver integrations at scale.
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Execute your own successful low-code transformation efforts. Here is our handbook to get you started.
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Improve customer satisfaction by launching new technology services. Build better customer experiences with the latest apps and features.
Featured Resources
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Integrate Anything with No Code
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Ebooks
Creator Workflows Book of Knowledge
ITSM: Beyond Out-of-the-Box
White Papers
Today’s Process Automation is Built on Low Code and Integration
Amplify Digital Workflow Value Across Systems of Record with Integration Hub
Solution Briefs
Client Software Distribution Solution Brief
Password Reset Solution Brief
What the industry experts are saying
ind out why ServiceNow is a leader in The Forrester Wave: Digital Process Automation Software, Q4 2023
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Discover Business Value
Look who’s winning with ServiceNow
See how companies like yours use Integration Hub to deliver powerful enterprise integrations.
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FINANCIAL SERVICES
30K requests automated per month
TD Bank automated thousands of requests with integrations to Active Directory and SCCM.
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EDUCATION
150 team requests automated in first month
American University automated Microsoft Teams creation for uninterrupted education.
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HEALTHCARE
97% reduction in ticket volume
Ballad Health automates its identity and access management ticket process.
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CONSUMER GOODS
10% increase in same-store revenue
An end-to-end customer-focused transformation improves business value at Aaron’s.
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Talk to an expert
Connect with us to put AI to work and discover how you can integrate data quickly, effectively, and securely onto the Now Platform.
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