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IT Service Management Transform service management to boost productivity and maximize ROI.
Customer Service Management Deliver great customer service while reducing costs.
IT Operations Management Deliver proactive digital operations with AIOps.
Integrated Risk Management Make risk-informed decisions while improving business resilience.
HR Service Delivery Deliver guided journeys and more efficient employee service.
Strategic Portfolio Management Gain insights to move from strategy to business outcomes.
IT Asset Management Optimize technology use and spend over the full IT asset lifecycle.
Integration Hub Connect anything to the ServiceNow platform.
Security Operations Effectively defend against security threats and attacks.
Field Service Management Reduce field service costs and increase operational efficiency.
Application Portfolio Management Align applications with strategy to reduce technology risks and costs.
App Engine Deliver unique, intelligent workflows quickly and safely.

Generative AI

Improve productivity and efficiency across your organization with GenAI, powered by the Now Platform.

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Featured Capabilities

Put AI to work for people

Bring AI to every corner of your business with the Now Platform. Empower your teams with AI today.

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Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business.

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Knowledge is waiting for you

Discover the sessions, keynotes, and insight to strengthen your company's digital transformation strategies.

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Grow your skills and RiseUp with ServiceNow

Rise up and join the digital revolution. Help fill the need for people with ServiceNow expertise.

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Set a new standard for manufacturing operations

Ditch silos and manual processes and grow to the level of factory 4.0.

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Smart manufacturing workers review plans in factory

Get smarter workflows that deliver results

Solve problems faster with a reliable, resilient innovation machine.

Work efficiently

Create an effective, intelligent approach to preventative plant maintenance.

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Respond quickly

Streamline and automate warranty and product support for customers.

Connect the enterprise on one platform

Connected IT shows production, trends, and availability

Integrate and innovate

Connect IT and operations, without compromising security. Give all stakeholders the information they need with a clear, visible process to get products to market on schedule.

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Platform alerts track inventory and impacts

See the big picture

Get a comprehensive view of your supply chain to find and solve problems before they happen. Then, automate common activities (like part ordering) to improve productivity.

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Records dashboard displays maintenance requests

Improve productivity and OEE

Automate repetitive tasks and get more out of your plant with an efficient, intelligent approach to preventive maintenance. Detect and resolve issues before they cause downtime.

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Flow chart of an emergency change request

Empower smart manufacturing

Achieve operational excellence, meet customer expectations, protect against threats, and empower your workforce.

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Text conversation between Customer Support and customer

Enhance customer service

With IoT and servitization trends, customer service is more important than ever. Build loyalty and retain revenue with a smarter approach to value-added resources.

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