Generative AI
Improve productivity and efficiency across your organization with GenAI, powered by the Now Platform.
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Europe, Middle East, and Africa
By Workflow
Featured products
Featured products
- IT Service Management Transform service management to boost productivity and maximize ROI.
- Customer Service Management Deliver great customer service while reducing costs.
- IT Operations Management Deliver proactive digital operations with AIOps.
- Integrated Risk Management Make risk-informed decisions while improving business resilience.
- HR Service Delivery Deliver guided journeys and more efficient employee service.
- Strategic Portfolio Management Gain insights to move from strategy to business outcomes.
- IT Asset Management Optimize technology use and spend over the full IT asset lifecycle.
- Integration Hub Connect anything to the ServiceNow platform.
- Security Operations Effectively defend against security threats and attacks.
- Field Service Management Reduce field service costs and increase operational efficiency.
- Application Portfolio Management Align applications with strategy to reduce technology risks and costs.
- App Engine Deliver unique, intelligent workflows quickly and safely.
By Workflow
Get to know the platform
Put AI to work for people
Bring AI to every corner of your business with the Now Platform. Empower your teams with AI today.
For Partners
Work with a Partner
Partner information
Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business.
Self-Service Resources
Learn & Build
Knowledge is waiting for you
Discover the sessions, keynotes, and insight to strengthen your company's digital transformation strategies.
Social Responsibility
Grow your skills and RiseUp with ServiceNow
Rise up and join the digital revolution. Help fill the need for people with ServiceNow expertise.
Accelerate time to value with ServiceNow Impact
Get a personalized AI-driven solution to help boost your expertise and drive a faster ROI
For business leaders
Accelerate ROI
ServiceNow Impact helps you build winning strategies, increases operational performance with AI-driven recommendations, and empowers your teams with value realization dashboards.
Personalize your value
Map and measure your strategic business objectives into specific initiatives, tracking expected operational outcomes and success metrics along the way to achieve personalized value.
Drive innovation
With a healthy platform you can adopt innovation at speed, including generative AI solutions, to further increase value realized with ServiceNow.
Track your business transformation
Readily check progress of initiatives and business outcomes from a dashboard, while comparing your platform health metrics against peer and industry benchmarks to help achieve higher overall performance.
For business leaders
Accelerate ROI
ServiceNow Impact helps you build winning strategies, increases operational performance with AI-driven recommendations, and empowers your teams with value realization dashboards.
Personalize your value
Map and measure your strategic business objectives into specific initiatives, tracking expected operational outcomes and success metrics along the way to achieve personalized value.
Drive innovation
With a healthy platform you can adopt innovation at speed, including generative AI solutions, to further increase value realized with ServiceNow.
Track your business transformation
Readily check progress of initiatives and business outcomes from a dashboard, while comparing your platform health metrics against peer and industry benchmarks to help achieve higher overall performance.
Featured resources
For platform owners
Enhance your team, optimize your platform, and deliver results faster.
Deliver results faster
Establish governance early, execute Impact recommendations based on business objectives, and deliver operational performance and business value metrics.
Design an adoption journey
Visualize all ServiceNow product entitlements and build them into a customizable product adoption roadmap to match your organizational objectives.
Engage expertise quickly
Get technical help quickly to adopt a new application, optimize an existing workflow, or fix something that is broken with expertise on demand.
Optimize platform health
With instance performance monitoring tools and platform health score cards, stay on top of instance health and push innovation with speed and confidence.
Elevate your staff
Build your in-house bench strength with our deep library of on-demand learning content, tailored to the products you are using.
For system admins
Enable faster, better results in a systematic, scalable way with leading practices and admin support.
Meet your Impact Squad
These hand-picked operators have proven experience and work alongside you to take on your team’s unique transformation challenges.CAPABILITIES
Our partnership with ServiceNow, and particularly the contribution of Impact, ensures that we stayed faithful to our core principles and goals.
Olivier de Wilde
Global Head of Service Integration, Hitachi Energy
Choose a package that fits your needs
Ready to make an Impact?
We’ll show you how ServiceNow Impact can accelerate your value journey and help you achieve ROI faster.