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- IT Service Management Transform service management to boost productivity and maximize ROI.
- Customer Service Management Deliver great customer service while reducing costs.
- IT Operations Management Deliver proactive digital operations with AIOps.
- Integrated Risk Management Make risk-informed decisions while improving business resilience.
- HR Service Delivery Deliver guided journeys and more efficient employee service.
- Strategic Portfolio Management Gain insights to move from strategy to business outcomes.
- IT Asset Management Optimize technology use and spend over the full IT asset lifecycle.
- Integration Hub Connect anything to the ServiceNow platform.
- Security Operations Effectively defend against security threats and attacks.
- Field Service Management Reduce field service costs and increase operational efficiency.
- Application Portfolio Management Align applications with strategy to reduce technology risks and costs.
- App Engine Deliver unique, intelligent workflows quickly and safely.
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ServiceNow® Cookies Policy
Effective as of September 02, 2020
ServiceNow, Inc. (“ServiceNow” or the “Company”) respects the privacy of visitors to its Website (as defined in our Privacy Statement). The ServiceNow Cookies Policy (the “Policy”) applies to the ServiceNow Website and describes the information we collect by automated means through the use of information gathering tools, such as cookies and web beacons.
Cookies
Cookies are small pieces of information or text that are issued to your computer when you visit a website and are used to store or track information about your use of the site.
ServiceNow uses both session‑based and persistent‑based cookies. Session‑based cookies exist only during your web session and expire when you close your internet browser. Persistent‑based cookies are files that stay in one of your browser's subfolders until you delete them manually or your browser deletes them based on the duration period contained within the persistent cookie's file.
ServiceNow uses cookies for several reasons. Some cookies are strictly necessary to enable core site functionality. We refer to these as “required” cookies. For example, we may use required cookies to authenticate your access to various areas of our Website. Other cookies allow us to enhance your browsing experience, tailor content to your preferences, and make your interactions with our Website more meaningful. We refer to these as “functional” cookies. For example, we may use functional cookies to determine whether you have visited our Website before and inform us about site features in which you have interest, thereby permitting us to better tailor our Website content. Functional cookies also allow us to analyze Website traffic so we can measure and improve performance and speed up your searches.
In addition to required and functional cookies, some third parties issue cookies through our Website to serve ads that are relevant to your interests based on your browsing activities. These third parties may also collect your browser history or other information to determine how you reached our Website and the website you visit when you leave our Website. Information gathered through these automated means may be associated with the personal information you previously submitted on our Website.
Do Not Track
While ServiceNow attempts to honor do not track (“DNT”) instructions we receive from your browser, we cannot guarantee that ServiceNow will always respond to such signals, in part because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.
Web Beacons
Web beacons (also known as internet tags, pixel tags, and clear GIFs) are clear electronic images that can recognize certain types of information on your computer, such as the type of browser used to view a website page, when you viewed a particular site linked to the Web beacon, and a description of a site tied to the Web beacon. Certain pages on our Website may contain such Web beacons, which the Company uses to operate and improve the Website.
IP Addresses
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and the geographic regions of our visitors.
Your Choices
You can stop cookies being downloaded to your computer by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org. You may also opt out of certain functional and advertising cookies by clicking on our Cookie Preferences. Please note that this does not opt you out of being served generic ads. In addition, without cookies you may not be able to take full advantage of our Website features.
In addition to the above, in EMEA and Switzerland, we do not load cookies unless they are strictly necessary. In these countries, you can opt in to us using other cookies.
Contact Information
To ask questions or comment about our information practices, please contact us at: privacy@servicenow.com.
You may also write to us at:
ServiceNow, Inc
Attn: Legal2225 Lawson Lane
Santa Clara, CA 95054
United States
Or
ServiceNow Nederland B.V.
Attn: Legal
Hoekenrode 3
1102 BR Amsterdam
Netherlands