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Anticipate needs with efficient IT and digital operations Use AI to get ahead of issues and quickly pivot to meet employee and customer needs. Run a technology org built for the dynamic digital age. Watch Video (2:01) Read Ebook
Enterprise IT & Digital Operations Contact Sales Explore Solutions Featured Products Customer Stories Featured Resources
Featured products Achieve your strategic business goals with offerings from the ServiceNow portfolio. IT Service Management Transform the impact and delivery of IT with resilient, productivity-boosting services. Learn More IT Operations Management Use AIOps, insights, and automation to predict issues and streamline resolutions. Learn More IT Asset Management Automate the software, hardware, and cloud asset lifecycle to cut costs and risk. Learn More Strategic Portfolio Management Align your organization on a single platform to deliver the outcomes that matter.   Learn More Application Portfolio Management Align your apps with business strategy. Reduce risk and lower costs while accelerating cloud adoption.  Learn More Load More
Cathay automates to improve customer experience Learn how Cathay, Hong Kong’s largest air carrier, established a modern, centralized platform to manage IT services and gain more visibility over processes. Read Story View Demo
Premise Health standardizes ITSM for increased transparency and efficiency After a merger, Premise Health had to reconcile different IT approaches and tools. Learn how Strategic Portfolio Management helped them simplify and standardize operations. Read Story View Demo
Deloitte achieves new levels of productivity Deloitte wanted to automate and digitize workflows more broadly. Learn why it chose ServiceNow as the foundation for its global digital transformation strategy. Read Story  Watch Demo
SAS secures its digital-first airline SAS consolidates six separate systems into one to strengthen cyber security incident management–allowing it to respond faster to threats. Read Story View Demo
Novant Health enhances IT service to deliver great patient care Despite embracing automation and AI, Novant Health’s IT team still had a high volume of incidents. Learn how an out-of-the-box ITSM solution saved them 1,000+ hours. Read Story Watch Demo
The AI platform for business transformation Put AI to work today with a trusted AI and data platform, purpose built for work, and actionable in every corner of your business.  Explore AI Generative AI Turn on pre-built AI with Now Assist for agents, employees, customers, and developers. Intelligent chatbot Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
 Process mining Enable fast, data-driven improvements with process mining.
 Now Platform Deploy AI built directly into a single, trusted enterprise platform. 
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EBOOK Seasons change: The shifting role of the CIO In an environment dominated by turbulent economic headwinds and volatile global events, driving positive and sustained change is a serious challenge. How do CIOs survive? Read Ebook
Ebook Three Stages for Optimizing IT Services and Operations Three Steps to Manage Technology Spend and Risk Analyst Reports Forrester: The Total Economic Impact™ of ServiceNow IT Service Management Forrester: The Total Economic Impact™ of ServiceNow Strategic Portfolio Management Forrester Wave™: Value Stream Management Solution Briefs Automate and Optimize Service Operations SPM: Translate Strategy into Business Value Outcomes Asset Management Executive Dashboard
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