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Featured products
Achieve your strategic business goals with offerings from the ServiceNow portfolio.
IT Service Management
Transform the impact and delivery of IT with resilient, productivity-boosting services.
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IT Operations Management
Use AIOps, insights and automation to predict issues and streamline resolutions.
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IT Asset Management
Automate the software, hardware and cloud asset lifecycle to cut costs and risk.
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Strategic Portfolio Management
Align your organisation on a single platform to deliver the outcomes that matter.
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Application Portfolio Management
Align your apps with business strategy. Reduce risk and lower costs while accelerating cloud adoption.
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Cathay automates to improve customer experience
Learn how Cathay, Hong Kong's largest air carrier, established a modern, centralised platform to manage IT services and gain more visibility over processes.
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Premise Health standardises ITSM for increased transparency and efficiency
After a merger, Premise Health had to reconcile different IT approaches and tools. Learn how Strategic Portfolio Management helped them simplify and standardise operations.
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Deloitte achieves new levels of productivity
Deloitte wanted to automate and digitise workflows more broadly. Learn why it chose ServiceNow as the foundation for its global digital transformation strategy.
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SAS secures its digital-first airline
SAS consolidates six separate systems into one to strengthen cyber security incident management–allowing it to respond faster to threats.
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Novant Health enhances IT service to deliver great patient care
Despite embracing automation and AI, Novant Health's IT team still had a high volume of incidents. Learn how an out-of-the-box ITSM solution saved them 1,000+ hours.
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The AI platform for business transformation
Put AI to work today with a trusted AI and data platform, purpose built for work and actionable in every corner of your business.
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Generative AI
Turn on pre-built AI with Now Assist for agents, employees, customers and developers.
Intelligent chatbot
Answer questions, resolve common issues, and kick off workflows instantly with a virtual assistant.
Process mining
Enable fast, data-driven improvements with process mining.
Now Platform
Deploy AI built directly into a single, trusted enterprise platform.
Featured resources
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EBOOK
Seasons change: The shifting role of the CIO
In an environment dominated by turbulent economic headwinds and volatile global events, driving positive and sustained change is a serious challenge. How do CIOs survive?
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Ebook
Three Stages for Optimizing IT Services and Operations
Three Steps to Manage Technology Spend and Risk
Analyst Reports
Forrester: The Total Economic Impact™ of ServiceNow IT Service Management
Forrester: The Total Economic Impact™ of ServiceNow Strategic Portfolio Management
Forrester Wave™: Value Stream Management
Solution Briefs
Automate and Optimize Service Operations
SPM: Translate Strategy into Business Value Outcomes
Asset Management Executive Dashboard
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