Generative AI
Improve productivity and efficiency across your organization with GenAI, powered by the Now Platform.
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Featured products
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- IT Service Management Transform service management to boost productivity and maximize ROI.
- Customer Service Management Deliver great customer service while reducing costs.
- IT Operations Management Deliver proactive digital operations with AIOps.
- Integrated Risk Management Make risk-informed decisions while improving business resilience.
- HR Service Delivery Deliver guided journeys and more efficient employee service.
- Strategic Portfolio Management Gain insights to move from strategy to business outcomes.
- IT Asset Management Optimize technology use and spend over the full IT asset lifecycle.
- Integration Hub Connect anything to the ServiceNow platform.
- Security Operations Effectively defend against security threats and attacks.
- Field Service Management Reduce field service costs and increase operational efficiency.
- Application Portfolio Management Align applications with strategy to reduce technology risks and costs.
- App Engine Deliver unique, intelligent workflows quickly and safely.
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Bring AI to every corner of your business with the Now Platform. Empower your teams with AI today.
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Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business.
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Telecommunications Service Management
Unite telecom service and operations on a single platform.
Purpose-built for telecom
Deliver proactive experiences
Identify and address problems quickly. Empower your customers with self-service tools to learn, make changes, and troubleshoot issues on their own.
Resolve issues quickly
Automate issue resolution. Keep customers informed on current disruptions and how they’re being resolved.
Build efficiency
Automate and optimize operational workflows with AIOps and machine learning to drive organization-wide efficiencies and reduce costs.
Purpose-built for telecom
Deliver proactive experiences
Identify and address problems quickly. Empower your customers with self-service tools to learn, make changes, and troubleshoot issues on their own.
Resolve issues quickly
Automate issue resolution. Keep customers informed on current disruptions and how they’re being resolved.
Build efficiency
Automate and optimize operational workflows with AIOps and machine learning to drive organization-wide efficiencies and reduce costs.
Capabilities that scale with your business
Telecommunications Service Management includes key applications and capabilities that scale with your needs.
Built on the Now Platform®
Telecommunications Service Management includes powerful platform capabilities so you can quickly deliver apps and workflows to accelerate your digital transformation.
Reimagine the customer experience
Scale service operations and increase customer satisfaction with connected digital workflows that automate work across departments.
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