Infuse AI-powered self-service and proactive care into your customer experience. Unite teams, processes, and functions to make work flow easily across the value chain.
Deliver amazing experiences with a connected B2B ecosystem.
Up-level customer care
Expand self-service
Empower customers and drive down the cost-to-serve with feature-rich, AI-powered self-service connected to your operations teams and ecosystem partners.
Deliver proactive care
Identify service issues, communicate updates, and resolve problems fast with AI-powered intelligence and automated issue resolution.
Boost productivity
Make customer care and operations teams more productive. Provide shared customer views, workflow automation, reports, and dashboards to help them do their jobs efficiently.
Connect the B2B ecosystem
Set up buying, support, and service experiences in minutes for customers and partners that use ServiceNow. Enable seamless experiences that eliminate swivel-chairing.
Up-level customer care
Expand self-service
Empower customers and drive down the cost-to-serve with feature-rich, AI-powered self-service connected to your operations teams and ecosystem partners.
Deliver proactive care
Identify service issues, communicate updates, and resolve problems fast with AI-powered intelligence and automated issue resolution.
Boost productivity
Make customer care and operations teams more productive. Provide shared customer views, workflow automation, reports, and dashboards to help them do their jobs efficiently.
Connect the B2B ecosystem
Set up buying, support, and service experiences in minutes for customers and partners that use ServiceNow. Enable seamless experiences that eliminate swivel-chairing.
Don’t just take our word for it
See how companies like yours deliver exceptional customer experiences with ServiceNow.
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