Search across ServiceNow
By Workflow
Put AI to work for people
Put AI to work for people
Bring AI to every corner of your business with the Now Platform. Empower your teams with AI today.
Partner information
Partner information
Whether you need help from a ServiceNow partner or would like to become a partner, we offer options to fit your business.
K24 nav image
Knowledge is waiting for you
Discover the sessions, keynotes, and insight to strengthen your company's digital transformation strategies.
Grow your skills and RiseUp with ServiceNow
Rise up and join the digital revolution. Help fill the need for people with ServiceNow expertise.
Service Operations Workspace Predict, prevent, and resolve incidents proactively from a single workspace. Get clear visibility into context and impact, before services impact users. View Data Sheet
Service Operations Workspace Contact Us Benefits Features Resources How to Buy Related Apps
Benefits of Service Operations Workspace Eliminate incidents Shift your service operations team from creating incidents to addressing actionable alerts. Minimize service disruption Maximize uptime with problem identification, collaboration, and resolution in a single workspace. Support greater business productivity Improve task focus and the overall employee experience with personalized, configurable views. Reduce mean time to resolution Quickly identify problems based on anomaly detection and root cause analysis, driven by data.
Features of Service Operations Workspace Unified navigation Manage incidents, problems, and investigations easily. Boost productivity in your service operations. Collaboration Collaborate instantly across service operations and other teams to resolve issues faster. Configurable interface Personalize your instance for greater efficiency based on critical alerts and incidents. Guided setup Simplify adoption and use with guided setup and agent onboarding.
Additional features Personalized UI Let end users adjust display settings (e.g., compact mode) and color themes (e.g., dark mode). Modern visualizations Use data visualization styling to translate new and classic reports into one dashboard experience. Change management Manage the full lifecycle through dynamic pages that display status and tasks for each change state.
Resources See All Resources Infographics Five CIO Priorities to Stay Resilient in the Face of Change Analyst Reports IT Service Ops: Innovation at Business Speed and Scale AI Service Automation: ITSM and ITOps Convergence Video Fuel Your Business with Tomorrow’s IT What Is Technology Service Operations? Ebooks Silo Busting in IT Services and Operations Reimagining IT Service Delivery and Operations No Matter What Comes Your Way Get Closer to Self-Healing Enterprise IT with AI-Powered Service Operations
How to get Service Operations Workspace Service Operations Workspace is available with these ServiceNow products. IT Operations Management Predict issues, prevent impact, and automate resolution with AIOps. IT Service Management Transform the impact, speed, and delivery of IT.
You might also be interested in… Predictive AIOps Predict and prevent service outages before they impact end users. Health Log Analytics Deliver uninterrupted digital services with real-time log data to solve problems quickly. Event Management Reduce event floods from monitoring tools and gain insight into business service health.
Dig deeper into Service Operations Workspace View Docs Get Developer Resources Achieve Success
Talk to an expert Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Get Started
Contact Demo