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Security Operations
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Overcome threats and vulnerabilities with enterprise security case management and risk-based vulnerability management.

Say hello to a secure digital transformation.

Build cyber resilience

Improve response times with security orchestration

Reach operational agility

Accelerate incident response with context and AI for smart workflows. Use MITRE ATT&CK to investigate threats and close gaps.

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Assess vulnerabilities by risk, severity, and exposure

Prioritise remediation

Apply risk-based vulnerability management across your infrastructure and applications. Use collaborative workspaces for effective management of risks and IT remediation.

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Evaluate security operations efficiency

Know your security posture

Get an executive view of key metrics and indicators with role-based dashboards and reporting. Enhance visibility into your security posture and team performance.

Get Data Sheet

Build cyber resilience

Improve response times with security orchestration

Reach operational agility

Accelerate incident response with context and AI for smart workflows. Use MITRE ATT&CK to investigate threats and close gaps.

Get White Paper
Assess vulnerabilities by risk, severity, and exposure

Prioritise remediation

Apply risk-based vulnerability management across your infrastructure and applications. Use collaborative workspaces for effective management of risks and IT remediation.

Learn More
Evaluate security operations efficiency

Know your security posture

Get an executive view of key metrics and indicators with role-based dashboards and reporting. Enhance visibility into your security posture and team performance.

Get Data Sheet

Don't just take our word for it

See how companies like yours use Security Operations to respond to threats faster.

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HEALTHCARE

100% of critical vulnerabilities remediated

Wellstar delivers patient care with quality and confidence.

Find Out How
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TRANSPORTATION

<60 seconds to register threat

SAS strengthens incident management for faster threat response.

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MANUFACTURING

1 minute to threat response

Yokogawa Electric significantly shortens threat response and recovery time.

Learn More
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Technology

Staff handle 50% more cases

At ServiceNow, we use the automation in our own products to increase efficiency for our security team.

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Capabilities that scale with your business

Security Operations groups key applications into scalable packages that can grow with you as your needs change.

Read Brief
 

Security Posture Control

Manage the security of all your enterprise assets on-premises and in the cloud.

 
 

Security Incident Response

Quickly prioritise and respond to security threats using workflows and automation.

 
 

Vulnerability Response

Align business context with asset, risk and threat intelligence for a swift response.

 
 

Configuration Compliance

Identify, prioritise and remediate misconfigured software.

 
 

Threat Intelligence Security Center (TISC)

Analyse and manage threat intelligence within a dedicated Threat Analyst Workspace.

 
 

Performance Analytics for Security Operations

Anticipate trends, prioritise resources and continuously improve with real-time analytics.

 
 

Event Management

Collect and process events for incident creation.

 
 

DLP Incident Response

Integrate SecOps with your data loss prevention tool to reduce exposure.

 

Built on the Now Platform®

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Laptop with single data model
Single data model Eliminate information silos with one data source for your enterprise.
Automated IT, security, and business processes
Intelligent IT operations Use AIOps and machine learning to proactively pinpoint disruptions and root causes for higher service uptime.
Workflows to automate manual tasks
Workflow automation Build and manage multiple complex workflows with no-code playbooks.

Security Operations integrations

Security Operations seamlessly integrates with your favourite security tools and intelligence sources, including Now Platform risk and asset data.

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Accenture iDefense
Ingest threat enrichment data to prioritise vulnerabilities.
AlienVault
Create security incidents based on threats found in USM Anywhere to fix problems faster.
Anomali
Accelerate analyst time to resolution with highly curated Anomali Threat Intelligence.
BitSight
Create security incidents from BitSight findings into ServiceNow.
Carbon Black
Isolate an endpoint or get a list of running processes associated with Cb Endpoint Security Platform.
Check Point
Initiate and manage firewall block actions for malicious observables with next Gen Threat Prevention.
Chronicle
Automatically create security incidents, look up threat intelligence and enrich security incidents.
Cisco
Investigate observables, query for historical context and initiate actions from the ServiceNow UI.
Cofense
Identify and respond to phishing emails with PhishMe Triage.
CrowdStrike
Streamline incident response to threats using Falcon Intelligence, Falcon Insight for endpoints and sandbox lookups.
Digital Shadows
Automatically create security incidents from events detected by Digital Shadows SearchLight.
Elastic
Automatically create security incidents and establish the prevalence of threats, analyse data in real time.
ForeScout
Enforce ForeScout policies and automatically create security incidents based on policy violations.
Fortinet
Automatically create Security Incidents from detections made by FortiAnalyzer.
Have I Been Pwned
Get enrichment data to determine if accounts have been compromised.
Hybrid Analysis
Automatically analyse file hashes, IP addresses and URLs for more efficient security response.
IBM
Create and enrich security incidents using IBM QRadar SIEM.
IntSights
Create Security Incidents from IntSights, augment and enrich incidents based on IntSights Threat Intelligence.
LogRhythm
Leverage data-driven incident response with LogRhythm NextGen SIEM.
Malwarebytes
Create Security Incidents, initiate Malwarebytes malware scans and isolate endpoints from ServiceNow.
McAfee
Get system details and threat events, initiate malware scan and isolate the host using McAfee ePO. Create security incidents from McAfee ESM and MVision Cloud.
Micro Focus
Search your data and create security incidents with ArcSight Enterprise Security Manager.
Microsoft Azure Sentinel
Create Security Incidents automatically from Microsoft Azure Sentinel API incidents.
Microsoft Exchange Online
Search and delete phishing email threats from Microsoft Exchange Online.
Microsoft Exchange Server
Contain and eradicate phishing email threats in on-premises Microsoft Exchange servers.
Microsoft Graph Security
Create Security Incidents automatically from Microsoft Graph Security API Alerts.
Microsoft Threat and Vulnerability Management
Integrate Microsoft Defender TVM with ServiceNow Vulnerability Response to prioritise and remediate vulnerabilities.
Okta
Respond faster to potential rogue users in your environment with enrichment and response actions.
OPSWAT
Look up indicators of compromise to validate potential threats with MetaDefender.
Outpost24
Import Outpost24 scan data to quickly prioritise and remediate vulnerable items.
Palo Alto Networks
Reduce exposure to potential security risks with automated data enrichment and firewall rule updates.
PhishTank
Automatically verify potential phishing site URLs to take action quickly against phishing threats.
Qualys
Map vulnerabilities to assets and business services to determine impact and priority, import dynamic web application results.
Rapid7
Synchronise discovered assets and vulnerabilities for closed-loop information during remediation.
Recorded Future
Search for real-time threat intelligence using security incident observables, enrich vulnerabilities with risk scores.
Reverse Whois
Enrich security incidents with Reverse Whois domain information for faster investigation.
Securonix
Create incidents automatically in ServiceNow using Securonix SNYPR® for faster incident resolution.
Shodan
Gain additional insight and speed up security incident investigations with service banner information.
Splunk
Create and prioritise security incidents, query for historical context and update status in Splunk Enterprise, Enterprise Security on premise and cloud.
Symantec
Create security incidents and respond to threats from ServiceNow with Symantec ICDX.
Tanium
Investigate security incidents by requesting endpoint process information from Tanium Endpoint Platform.
Tenable
Map vulnerabilities to assets and business services to determine impact and priority from Tenable Security Center and Tenable.io.
ThreatQ
Look up threats and enrich observables using ThreatQ.
Threat Crowd
Automatically enrich security incidents with threat intelligence for more efficient security response.
Tripwire
Import Tripwire IP360 hosts and vulnerabilities to prioritise and remediate vulnerable items fast.
TruSTAR
Perform threat lookup and enrichments from TruSTAR and share security incidents and observable details back to TruSTAR enclaves.
Unisys
Create security incidents from Unisys Stealth, isolate and un-isolate hosts protected by Unisys Stealth.
Veracode
Import results from static and dynamic application security scans—prioritise, remediate and report on results.
VirusTotal
Analyse suspicious files or URLs from security incidents with VirusTotal.
zScaler
Look up threats, submit files to sandbox and initiate block requests in Security Incident Response.
Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernise your operations to optimise productivity, cost and resilience with a single platform for IT.

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