Now Platform
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One platform
One architecture
One data model
Born in the cloud, the Now Platform® lets you tap into AI to connect and automate the work that moves your business forward. It’s time to knock down silos, tame complexity and power innovation at scale.
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Discover the power of the Now Platform
ServiceNow leverages native intelligence, which makes its AI systems more creative, innovative and powerful than relying on algorithms. It will unlock improved decision-making and fresh ideas within your business.
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Automation
Build, monitor and optimise no-code automated workflows. Automate your processes across the business for next-level efficiency and streamline workflows to reduce cost, grow productivity and diminish repetitive tasks.
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Productivity and engagement
The Now Platform puts power in the hands of workers, agents and managers. It automates tools for routing and prioritisation to keep your teams working on the right things. Real-time insights help them answer questions and resolve issues quickly.
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Consistency and scalability
Create consistency across your business processes and scale for growth with one platform, one data model and one architecture. The Now Platform is built on a universal, standardised set of definitions and data model, so everything works seamlessly together.
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Secure by default
The Now Platform arms you with the tools and processes you need to improve your security posture. Rely on consistent, automated security controls and certified integrations. Keep your data safe with multilayer encryption. Automation also assures uninterrupted regulatory compliance.
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Do more with the Now Platform
Integrations with third-party software let you extend the benefits of the Now Platform across your company. Get your workflows dialled with hundreds of certified, ready to use applications from the ServiceNow Store.
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85% of Fortune 500® companies run on the Now Platform
Resources
Browse a variety of content and learn how the Now Platform can help you achieve extraordinary business outcomes.
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Analyst Reports
2023 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms
The Forrester Wave™: Low-Code Development Platforms For Professional Developers, Q2, 2023
Ebooks
Power of the Platform
Welcome to the Now Platform
Infographics
AI at ServiceNow
Automated Workflows: From Siloed Steps to Unified Flows
Next Experience: Modern Interface with Purpose-Built UX
Data Sheets
Virtual Agent
Flow Designer
Performance Analytics
Frequently asked questions
What is ServiceNow?
Ranking as both a Fortune 500 company and one of the Fortune World’s Most Admired Companies, ServiceNow provides a cloud-based, AI-driven platform to help businesses achieve success by digitising tasks and processes across the enterprise.
What is generative AI?
Generative AI, also known as GenAI, is a type of artificial intelligence that creates realistic content by learning from existing data. GenAI can provide realistic and creative text, images and other media to transform industries such as entertainment, marketing and healthcare.
What is the Now Platform?
The Now Platform is the intelligent foundation that all ServiceNow products run on. Born in the cloud, the Now Platform uses a single data model and is based on a secure, task-based technology framework—with AI and machine learning built-in. It enables data to flow seamlessly across applications, departments and existing systems to automate, optimise and modernise work.
What is workflow automation?
Workflow automation is an effective way for businesses to streamline processes, reduce manual work and enhance operational efficiency. It uses software to autonomously manage the flow of tasks and data in line with business rules.
What companies use ServiceNow?
Some of the largest, most successful companies in the world use ServiceNow and 85% of the Fortune 500 have modernised their technology with ServiceNow products and solutions. Located all around the world, ServiceNow customers come from almost every industry.
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Connect with us to find out what the Now Platform can do for your business.
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