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Recent announcements

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18/12/2023

ServiceNow to acquire task mining company UltimateSuite

Acquisition of Umbrella helps ServiceNow enhance AI and automation offerings by identifying process bottlenecks faster.

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08/12/2023

ServiceNow a Forrester Wave GRC Leader

Learn why ServiceNow was named a Leader in the Forrester Wave™ GRC Q4 2023.

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04/12/2023

ServiceNow joins the AI Alliance to advance open, safe AI

International community works to ensure AI innovation benefits all and is built responsibly.

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29/11/2023

ServiceNow and AWS announce five-year partnership

Agreement will use the Now Platform® to offer generative AI solutions on the AWS marketplace.

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28/11/2023

ServiceNow a DPA Leader

Learn why ServiceNow is named a Leader in the Forrester Wave™ Digital Process Automation Software, Q4 2023.

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28/11/2023

ServiceNow partnership expansion with DXC Technology

The partnership will drive innovations in service and workflow management.

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16/11/2023

ServiceNow expands Now Assist GenAI capabilities

New Now Assist solutions include Virtual Agent, flow generation and Field Service Management.

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08/11/2023

Partnership with Aston Martin Formula One® Team

Learn how operations will be streamlined through the ServiceNow intelligent platform.

Blogs

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23/10/2023

ServiceNow is a Gartner Magic Quadrant low-code leader for fourth year

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26/09/2023

ServiceNow acquires Enable tech to improve health and safety management

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20/09/2023

Quickly get started with generative AI on the Now Platform

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20/09/2023

Meet the Now Platform Vancouver release: GenAI, security and agility

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ServiceNow Diversity, Equity, and Inclusion Report 2023

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ServiceNow Global Impact Report 2023

In the news

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26/10/2023

CNBC

ServiceNow Q3 earnings: ‘digital transformation has turned into business transformation’, CEO says.

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26/10/2023

Yahoo Finance

ServiceNow CFO Gina Mastantuono says the only way forward is net-new innovation.

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26/10/2023

Fortune

ServiceNow CEO Bill McDermott says there’s no bigger risk than being a generative AI ‘fast follower’.

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25/10/2023

Forbes

ServiceNow beats, raises and aims at $1 trillion generative AI opportunity.

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20/09/2023

CNBC

Bill McDermott, ServiceNow CEO discusses the Vancouver AI Release.

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26/07/2023

CNBC

ServiceNow CEO Bill McDermott on A.I integration, partnership with Nvidia and Accenture.

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26/07/2023

CRN

ServiceNow CEO Bill McDermott: Generative AI Could Boost Global GDP By Almost $7 Trillion.

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13/07/2023

VentureBeat

ServiceNow unveils Now Assist for Virtual Agent, a generative AI solution for self-service.

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ANALYST RELATIONS

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ANALYST REPORT

Forrester Wave™: Governance, Risk and Compliance Leader (GRC), Q4 2023

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ANALYST REPORT

Forrester Wave™: Digital Process Automation (DPA) Software, Q4 2023

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ANALYST REPORT

2023 Gartner® Magic Quadrant™ for APM and Observability

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ANALYST REPORT

2023 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms

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ANALYST REPORT

ServiceNow named a leader in The Forrester Wave™: Low-Code Development Platforms

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ANALYST REPORT

2022 Forrester WaveTM: Value Stream Management Solutions, Q2 2022

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ANALYST REPORT

The Total Economic Impact™ of ServiceNow Field Service Management

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