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Recent announcements

05/09/2024

ServiceNow delivers AI-powered employee experiences

New capabilities improve employee experiences, supercharge talent development, and optimize in-person work.

05/08/2024

ServiceNow and Microsoft combine GenAI capabilities

Integration combines intelligence from ServiceNow Now Assist and AI-powered workflows with Microsoft Copilot to create a more holistic experience.

05/08/2024

ServiceNow showcases AI avatars of the future with NVIDIA

Avatars demoed for ServiceNow Now Assist highlight the potential for engaging, personal customer and employee interactions.

05/08/2024

ServiceNow adds powerful Now Platform workflow solutions​

Employee experience solutions predict productivity roadblocks, simplifying work across the enterprise.​

05/08/2024

New integration combines the power of ServiceNow with IBM watsonx 

New collaboration to help customers use two leading AI platforms to help accelerate workflow productivity further.

05/08/2024

ServiceNow and Equinix to streamline digital infrastructure operations

New complementary offerings will give end-to-end visibility and intelligent insights across the entire infrastructure landscape.

05/07/2024

ServiceNow opens Knowledge 2024 with innovations that power AI

Knowledge 2024 advances enterprise innovation on the AI platform for business transformation.

05/07/2024

ServiceNow powers innovation with new generative AI capabilities​

New bring your own (BYO) GenAI model offers greater flexibility and choice to customers’ AI-driven transformation journeys.

05/07/2024

ServiceNow enhances Creator Workflows to scale digital transformation

No-code development studio enhances automation capabilities in Creator Workflows for enterprise-wide digital transformation.

05/07/2024

ServiceNow introduces new AI-powered manufacturing solutions

New purpose-built solutions deliver more efficient operations and agile employee experiences.​

05/07/2024

ServiceNow and Fujitsu launch AI-driven industry solutions

New Fujitsu ServiceNow innovation center to focus on digital transformation offerings and customer success.

05/07/2024

ServiceNow and Genesys elevate customer and agent experiences​

Turnkey, AI-powered solution will drive personalized customer experiences and simplified employee experiences.​

05/07/2024

ServiceNow and Infosys to transform industry solutions with generative AI​

Infosys doubles ServiceNow GenAI training investment, enhancing collaboration and user experiences.

04/24/2024

Q1 2024 earnings

ServiceNow reports financial results for first quarter 2024.

03/20/2024

Fast time to value: Introducing the Now Platform Washington DC release

10/23/2023

ServiceNow is a Gartner Magic Quadrant low-code leader for fourth year

09/26/2023

ServiceNow acquires Enable tech to improve health and safety management

09/20/2023

Quickly get started with generative AI on the Now Platform

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ServiceNow Diversity, Equity, and Inclusion Report 2023

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ServiceNow Global Impact Report 2023

In the news

02/07/2024

Fox Business

Every tech CEO has AI at the ‘top of their to-do list’: Bill McDermott

01/25/2024

CNBC

ServiceNow CEO Bill McDermott on AI impact: It’s been an amazing uptake in our business

01/25/2024

Bloomberg

ServiceNow shares at record with results seen as strong

01/25/2024

Yahoo Finance

ServiceNow raises 2024 guidance on AI after Q4 earnings beat

01/19/2024

Yahoo Finance

AI will enable 'productivity on steroids,' says ServiceNow CEO

01/17/2024

CNBC

ServiceNow CEO Bill McDermott: It’s ‘unbelievable’ how AI generates productivity

10/26/2023

CNBC

ServiceNow Q3 earnings: ‘digital transformation has turned into business transformation,’ CEO says

10/26/2023

Yahoo Finance

ServiceNow CFO Gina Mastantuono says the only way forward is net-new innovation

Analyst resources

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Forrester WaveTM : Customer Service Solutions Leader

ANALYST REPORT

Forrester WaveTM : Third-Party Risk Management (TPRM) Platforms, Q1 2024

ANALYST REPORT

Forrester Wave™ : Governance, Risk and Compliance Leader (GRC), Q4 2023

ANALYST REPORT

Forrester Wave™ : Digital Process Automation (DPA) Software, Q4 2023

ANALYST REPORT

2023 Gartner® Magic Quadrant for APM and Observability

ANALYST REPORT

ServiceNow named a leader in The Forrester Wave™ : Low-Code Development Platforms

ANALYST REPORT

The Total Economic Impact™ of ServiceNow Field Service Management

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