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Track and manage the end-to-end lifecycle of all your hardware assets, physical and consumable. Streamline day-to-day asset tasks with automation.

Simplify with cross-enterprise workflows.

Don’t just take our word for it

See how companies like yours use Hardware Asset Management for actionable insight into asset use and costs.

PROFESSIONAL SERVICES

Winning with asset management

Accenture gains automation and asset visibility across the enterprise.

Enterprise Software

76% less time for asset management

ServiceNow IT automates lifecycle processes to save time and reduce costs.

Capabilities that scale with your business

Hardware Asset Management groups key applications into scalable packages that can grow with you as your needs change.

Hardware Asset Workspace

Drive asset management productivity on a purpose-built workspace.

Hardware Normalization

Standardize asset data by manufacturer name, model name, and model number.

Asset Lifecycle Automation

Speed service delivery with processes and tasks for the entire lifecycle.

Return Merchandise Authorization

Automate RMA processes for products to be returned, replaced, or repaired.

Asset Reservations

Reserve temporary assets, track fulfillment, and predict future demands.

Asset Onboarding and Offboarding

Simplify employee onboarding and offboarding process with automated workflows.

Mobile Asset Receiving

Receive multiple assets against a purchase order using a mobile device.

Mobile My Locker

Enable end users to request and view assigned assets and open incidents.

Asset Inventory Audit

Manage assets across locations with simplified mobile inventory processes.

Hardware Asset Dashboard

Surface items quickly on a centralized dashboard to reduce costs and risks.

Asset Bundles

Manage complex groups of assets as a single parent record.

Asset Management Executive Dashboard

Oversee software, hardware, and cloud technology at the executive level.

Contract and Renewal Management

Renew hardware and software contracts through guided actions.

Asset Donation

Manage technology donations to charities with workflow.

Pallets for Inventory

Manage palletized assets within inventory stockrooms with aisle and space details.

Asset Total Cost of Ownership

Maximize asset value with comprehensive cost analysis of asset ownership and management.

HAM integrations

Hardware Asset Management easily integrates with partner and third-party applications to provide deeper insights into your asset estate.

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Transform business with IT workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT.

Explore the possibilities

With ServiceNow IT Asset Management, you can automate the end-to-end lifecycle for software licenses, hardware assets, and cloud—on one platform.