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Finance and Supply Chain
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Cut costs and deliver innovation? Say YES to both.
Create a centralised workspace to simplify finance and supply chain work. Automate what is manual, replace what is ineffective and reduce technical debt to zero.
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Modernise ERP-centric processes like source-to-pay with purposely designed workflows built on a single system of action. Achieve strategic business goals with recommended products from the ServiceNow portfolio.
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Sourcing and Procurement Operations
Automate and simplify end-to-end processes and meet stakeholder needs across your entire procurement ecosystem.
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Supplier Lifecycle Operations
Streamline supplier collaboration with a unified digital experience. Raise transparency and reduce frustration with one system of action.
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Accounts Payable Operations
Unify, simplify and accelerate on one platform. Confidently and accurately pay suppliers and cash in on early payment discounts.
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Automation Engine
Automate with AI so employees can focus on high value work. Integrate modern and legacy systems, eliminating technical debt.
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WHY SERVICENOW?
The power of the Now Platform®
The Now Platform, purpose-built with finance and supply chain capabilities, brings together everything you need to drive seamless service experiences. This curated list is recommended as part of your customised solution.
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Virtual Agent
Intercept and resolve issues faster with an intelligent chatbot that understands simple, human language.
Performance Analytics
Anticipate trends, prioritise resources, and continuously improve with real-time analytics.
Employee Center
Provide a single, unified portal for service delivery across the enterprise.
Service Catalogue
Improve self-service by offering products and services through a modern, user-friendly storefront.
Now Mobile
Find answers, get help and make requests across departments from a single, native mobile app.
Knowledge Management
Improve business efficiency with easy knowledge sharing and collaboration.
Service Portal
Design a self-service user experience with a responsive portal interface.
Now Intelligence
Give everyone in your organisation the info they need to make smarter decisions and improve business processes.
Give the CEO a dashboard and everyone soars
Our C-suite control tower allows real-time data from across the organisation to power smarter digital journey decisions. Insights become action, helping us all win.
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FAQ
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What differentiates ERP systems from finance and supply chain workflows?
Traditional ERP systems perform transactions (e.g., processing POs) with high scale and throughput. They encode key business process steps in ones and zeros. But, they've never accommodated the manual activities finance and supply chain departments perform processing in-between transactions: emails, pivot tables, sticky notes and other inefficient work processes. See how we bring the power of workflow automation to ERP-centric processes.
Is ServiceNow building a new ERP system?
No. ServiceNow has always been a platform that connects people, processes, data and systems—including systems of record like ERP. We're taking the same model and applying it to finance and supply chain departments. We partner with industry leaders who optimise our APIs to integrate their apps with ServiceNow. Learn more about our APIs.
Can I use ServiceNow to modernise my ERP system?
Absolutely. ERP modernisation has become a strategic topic across IT in the last couple of years. While many companies are transforming Source-to-Pay with Finance and Supply Chain Workflows, others are using App Engine and Automation Engine to reduce technical debt in their ERP landscapes by eliminating custom code and manual integrations.
Should I use Finance and Supply Chain Workflows together with a modern ERP system?
Yes! We're happy to partner with other industry players to help companies transform the way work is done through the finance and supply chain departments. Speak to an expert to learn more.
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