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FINANCIAL SERVICES OPERATIONS Take charge of card disputes with ServiceNow and Visa The Now Platform is the foundation for the first end-to-end dispute workflow with Visa integration. Get Data Sheet
Disputes Management Contact Sales Benefits Use Cases How to Get
 Introducing ServiceNow Disputes Management, Built with Visa Create faster dispute resolution, improved compliance, and better cardholder experiences. A single, AI-powered work orchestration layer across teams, technologies, and data makes it all possible. Get App Delight cardholders and reduce fraud Speed dispute resolution with digital receipts that allow quick and direct response to cardholder inquiries. Stay audit-ready Embed rules and SLAs aligned to Reg E and Reg Z into dispute workflows and create an end-to-end audit trail.  Improve dispute resolution Give your internal dispute team complete data transparency with 360º views of all customer transactions. Align payment process stakeholders Leverage a single dispute portal for merchants, acquirers, and issuing banks for faster resolutions.   Build a digital dispute foundation Create a single user experience with direct Visa integration across your organization. Redefine services with generative AI Use GenAI experiences like case summarization to improve customer intake and agent investigation.
 Use Cases for fast dispute resolution Transform financial services operations using a single, connected solution on the Now Platform®. Process modernization Create one digital experience and work orchestration layer for faster and more accurate dispute resolution. Update with Visa guidelines  Implement pre-configured integrations with up-to-date Visa guidelines for chargeback processing. Regulatory compliance Ensure consistent compliance through automation, alerts, and audit trails for every transaction. Dispute agent workspace Use a persona-based workspace to display the data and information pertinent at every stage of a dispute.
How to get ServiceNow Disputes Management, Built with Visa  Available with Financial Services Operations Built with Visa. Future-proof your business by automating processes across departments to deliver frictionless banking experiences, bolster resilience, and reduce costs. Get Details See Financial Services
Learn what ServiceNow Disputes Management, Built with Visa, can do for you Unite your entire dispute management process for faster resolution and consistent compliance. Contact Us
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