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IT Service Management Transform service management to boost productivity and maximize ROI.
Customer Service Management Deliver great customer service while reducing costs.
IT Operations Management Deliver proactive digital operations with AIOps.
Integrated Risk Management Make risk-informed decisions while improving business resilience.
HR Service Delivery Deliver guided journeys and more efficient employee service.
Strategic Portfolio Management Gain insights to move from strategy to business outcomes.
IT Asset Management Optimize technology use and spend over the full IT asset lifecycle.
Integration Hub Connect anything to the ServiceNow platform.
Security Operations Effectively defend against security threats and attacks.
Field Service Management Reduce field service costs and increase operational efficiency.
Application Portfolio Management Align applications with strategy to reduce technology risks and costs.
App Engine Deliver unique, intelligent workflows quickly and safely.

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DevOps Insights

Simplify auditing and do more with your data. Communicate across value streams and teams with unique insights into key DevOps metrics.

Benefits of DevOps Insights

Gain deep visibility into metrics that matter

Track KPIs like change failure rate and average lead time across your existing DevOps tools.

Get a complete view of work across teams

Normalize data across engineering teams. Understand performance in context, and simplify audits.

Save time and money with integrated insights

Boost productivity with automated data collection. Gather data continuously and report consistently.

Features of DevOps Insights

Compare key DevOps metrics with a single dashboard

DevOps Insights dashboard

See built-in flow metrics for many roles, from developer performance to change acceleration impact.

Compare pipeline activities across DevOps teams

Pipeline visualization

Compare pipeline activities across teams and integrations, and drill down into activity details.

Simplify audits with automation of change data records

Change record content

Ensure governance information is complete and precise with automated data collection and connection.

Easily connect to DevOps tools at any stage of a build

DevOps integrations

Link insights to multiple production stages—from planning to code storage, build, test, and delivery.

DevOps Insights is available with ServiceNow DevOps

How to get DevOps Insights

DevOps Insights is available with ServiceNow DevOps. Expand DevOps success across the enterprise.

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DevOps Change Acceleration

Connect development tools to change management for automatic ticketing and approval.

DevOps Agile Team Planning

Simplify planning and management by synchronizing agile work items with developer tools.

Change Management

Accelerate change at DevOps speed by automating approvals while maintaining control.

Risk Management

Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.

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Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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