Business Continuity Management
Plan, exercise and recover from disasters effectively with a robust integrated risk management programme.
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Business Continuity Management (BCM)
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Benefits of Business Continuity Management
Avoid surprises
Prioritise critical functions, find key dependencies and create plans to protect vital assets.
Create plans that work
Identify and close gaps in continuity plans by performing tabletop and other plan exercises.
Recover more quickly
Reduce crisis impact with plans, including secondary site definitions and predefined runbooks.
Make fast, informed decisions
Understand dependencies and set recovery time and point objectives to prioritise critical risk.
Features of Business Continuity Management
Business impact analysis
Find and prioritise business services to produce recovery time and point objectives (RTO and RPO).
Continuity planning
Scope plans to ensure that personnel and assets are protected and functioning quickly after a disaster.
Recovery plan exercising
Practise plans during normal operations to ensure that they are up to date and accurate.
Crisis management
Activate continuity plans and monitor ongoing completion of recovery tasks during a crisis event.
Additional features
Common data application
Use CMDB data to monitor against risk tolerance and automatically inform business impact analysis.
Gap identification
Find recovery gaps between key elements when analysing business impact or mapping CMDB dependencies.
Scenario analysis
Conduct a range of disaster scenarios and test the steps your business can take to return to normal.
Resources
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Videos
Building Better Business Continuity Plans with ServiceNow®
Execute a Better BIA with ServiceNow Business Continuity Management
Manage Recovery with ServiceNow Business Continuity Management
Plan for Disaster Recovery with Business Continuity Management
Ebooks
4 Steps to Manage Risk & Resilience in Real-time
Proactively Prepare for and Respond Faster to Business Disruptions and Disasters
6 Ways to Recession-Proof your Business with ServiceNow Risk Products
Time Matters: Proactively Prepare for and Respond Faster to Business Disruptions and Disasters
Case Studies
Danske Bank Unlocks Value and Spurs Innovation with ServiceNow
Solution Briefs
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How to get Business Continuity Management
Business Continuity Management is available with Governance, Risk, and Compliance. Manage risk and resilience in real time.
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