Agent Client Collector
Complement an agentless-based approach for the Now Platform® with a unified agent-based discovery, monitoring, and log collector.
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Agent Client Collector
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Benefits of Agent Client Collector
Extend visibility across the IT estate
Expand discovery of IT resources without needing credentials or firewall exceptions.
Identify custom applications
Collect comprehensive information for custom services using AI-driven application fingerprinting.
Replace fragmented monitoring tools
Reduce overlapping point agents for monitoring and log collection with a single unified agent.
Help ensure scalability and security
Deploy agents with tight security such as encryption, permission controls, and other best practices.
Features of Agent Client Collector
Discovery and visibility
Identify endpoints and other intermittently active hosts in locations with zero-trust architectures.
Monitoring
Expand both events and metrics monitoring on a unified agent with policy-driven configurations.
Log collection
Compile logs from services and applications to feed into ServiceNow® Predictive AIOps.
Unified agent
Add value to monitoring and log data and complement credential-based discovery with a single agent.
Resources
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Data Sheets
ServiceNow Agent Client Collector (ACC)
ServiceNow Discovery
ServiceNow Event Management
IT Discovery for Air-Gapped Networks
White Papers
ITOM Visibility Security Overview
Visibility to Multi-Cloud: Measurable Outcomes from CMDB
How to get Agent Client Collector
Agent Client Collector is available with IT Operations Management. Predict issues, prevent impact, and automate resolution with AIOps.
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